Refund

Refund Policy

Use this guide from Simple Modern to review returns, exchanges, and refunds. This page applies specifically to simpleandern.shop.

How Simple Modern handles refund timing
This refund timing section covers orders and visits through simpleandern.shop for Simple Modern. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

starting a request at Simple Modern
For purchases made through simpleandern.shop, Simple Modern applies the following guidance on starting a request. To start a return or exchange, contact us at Support@Simpleandern.shop before sending the item. Once the request is approved, Simple Modern will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Simple Modern: eligibility
The following eligibility guidance applies to the Simple Modern storefront at simpleandern.shop. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

exceptions at Simple Modern
Customers using simpleandern.shop can rely on the following Simple Modern guidance about exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

How Simple Modern handles support
For Simple Modern customers at simpleandern.shop, this section explains support. For return or exchange assistance, contact Support@Simpleandern.shop or 209-438-3098.

Details from Simple Modern on condition of returns
For Simple Modern customers at simpleandern.shop, this section explains condition of returns. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Simple Modern: order problems
Simple Modern publishes this order problems guidance for customers using simpleandern.shop. For an item that arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Merchant Information
Business name: Simple Modern
Brand name: Simple Modern
Email: Support@Simpleandern.shop
Phone: 209-438-3098
Physical address: 2234 Raspberry Ct, Upland, California, 91786, United States